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At United Way, we believe that every person should have access to the same opportunities to build a better life for themselves – no matter their income, their gender, their nationality, or ultimately where they live. That’s why United Way believes so strongly in the model of 211.

We shouldn’t have to rely on Google searches for advice on how to deal with sometimes difficult and often very personal situations. People need and deserve reliable information and help they can trust.

BC211 is a confidential, multi-lingual, telephone, texting and online referral service providing free information. Its three digits make it easy to remember. Trained and certified counselors link services such as mental health supports, shelter and housing, legal aid, addictions treatment, newcomer services, food banks and so much more to people seeking assistance. Its proven technology operates 24 hours a day, seven days a week, 365 days a year in over 180 languages.

However, bc211 phone and text are currently only available in the Metro Vancouver, Fraser Valley, Sunshine Coast, and Squamish Lillooet Regional Districts.

We need your help to bring bc211 phone and text to Northern BC.